How can we help?

Contact support

Email info@rightcyber.co.uk with your business name, the device you use and a short description of what happened.

Never include passwords, sign-in codes, mailbox credentials or full payment details. If an invoice is involved, include its reference rather than forwarding sensitive message content.

Account and data requests

Use Delete account above to start account deletion, including the associated business data. You can also contact us if you cannot sign in.

We aim to acknowledge data-rights requests within one business day and provide an outcome within 28 calendar days. The deletion page explains any records that may need to be retained.

Data protection complaints

Email info@rightcyber.co.uk with what happened and the outcome you seek. You do not need to sign in or use a specific form. We acknowledge complaints within 30 days, investigate without undue delay, keep you informed and explain our outcome and any action taken.

You can also complain to the Information Commissioner's Office. Your right to do so is not dependent on our complaints process.

Invoice payments and replies

PayerPing sends reminders approved by the business. Invoice payments and replies go directly to that business. Contact the business shown on your invoice for payment questions or disputes.